Agency Corrospondence Objecive Questions

AGENCY CORRESPONDENCE

 A. One-Line Question–Answers 

1. Who is an agent?
   An agent is a person or firm appointed to act on behalf of a company to sell goods or services.

2. What is agency correspondence?
   It is the official communication between a principal and an agent regarding business matters.

3. On what basis is an agent usually paid?
   An agent is usually paid on commission.

4. What is the purpose of a sales report?
   A sales report informs the principal about sales performance and market conditions.

5. Why does an agent request stock?
   An agent requests stock to meet customer demand.

B. Fill in the Blanks

1. An agent works on behalf of the ________.
    

2. The payment given to an agent is called ________.
    

3. Communication between principal and agent is called ________ correspondence.
    

4. An agent sends a ________ report to inform about sales.
    

5. Ending an agency agreement is called ________ of agency.
    

 C. Match the Following

Column A Column B

1. Principal a. Percentage of sales

2. Commission b. Person who appoints agent

3. Agent c. Ends business agreement

4. Termination d. Representative of company

5. Sales Report e. Details of monthly sales

D. Multiple Choice Questions (MCQs)

1. An agent represents the:
   a) Customer
   b) Principal
   c) Government
   d) Transport company
    

2. Commission is calculated on:
   a) Salary
   b) Profit only
   c) Sales
   d) Expenses
    

3. A request for stock is written by the:
   a) Principal
   b) Customer
   c) Agent
   d) Bank
    

4. Agency correspondence is:
   a) Personal communication
   b) Informal letter writing
   c) Business communication
   d) Social message
    

5. Which of the following may end an agency?
   a) New order
   b) Sales promotion
   c) Termination notice
   d) Discount offer
    

PART 2: EMAIL FORMAT

🔹 A. One-Line Question–Answers

1. What is the purpose of the subject line in an email?
   It tells the main purpose of the email.

2. Where is the receiver’s address written in an email?
   In the “To” field.

3. What does CC stand for?
   Carbon Copy.

4. What is written at the end of a formal email?
   A polite closing and signature.

5. Why should business emails be brief?
   To communicate the message clearly and quickly.

 B. Fill in the Blanks

1. The ________ line shows the topic of the email.
    

2. The sender’s email address appears in the ________ field.
    

3. ________ is used to send a copy of the email to another person.
    

4. A polite ending like “Yours faithfully” is called the ________.
    

5. The name of the sender at the end of the email is called the ________.
    

 C. Match the Following

Column A Column B

1. To a. Topic of the email

2. Subject b. Sender’s name

3. CC c. Receiver’s email address

4. Signature d. Copy to another person

5. Attachment e. File sent with email

 D. Multiple Choice Questions (MCQs)

1. The subject line should be:
   a) Long and detailed
   b) Short and clear
   c) Decorative
   d) Optional
   
   

2. Which of the following is written first in an email?
   a) Signature
   b) Subject
   c) Greeting
   d) Attachment
    

3. “Dear Sir/Madam” is an example of:
   a) Subject line
   b) Greeting
   c) Signature
   d) Attachment
   
   

4. Files sent along with an email are called:
   a) Links
   b) Copies
   c) Attachments
   d) Drafts
    

5. Which closing is suitable for a formal email?
   a) Cheers
   b) Bye
   c) Yours sincerely
   d) See you